About
Delivering high-quality water 365 days a year
Aquarion Water Company of Connecticut, a subsidiary of Eversource, is the public water supply company for approximately 220,000 customer accounts or more than 700,000 people in 57 cities and towns in Connecticut, Massachusetts and New Hampshire. We are the largest investor-owned water utility in New England and are among the seven largest in the U.S. Based in Bridgeport, CT, we've been in the public water supply business since 1857, and each of our approximately 311 employees throughout New England is proud to have the opportunity to deliver the highest quality product and services to our customers.
Mission and Values Statement
Aquarion’s mission is to be the service provider, employer, and investment of choice through a relentless commitment to excellence. We will achieve this by valuing:
Respect
- Being polite and courteous to each other
- Appreciating the background and opinions of co-workers and customers alike
- Understanding that we strengthen our work relationships through differing points of view and open and honest feedback
- Acknowledging that other people’s time is as valuable as your own
Responsiveness
- Promptly providing information and handling requests
- Keeping customers and co-workers updated on the status of their requests
- Anticipating what needs to be done, and doing it
- Replying to messages in a timely manner
Responsibility
- Being accountable by saying, “The buck stops here!” and resolving problems
- Going the extra mile or otherwise getting involved, even when it’s not in our job description
- Asking questions to identify the root cause of problems and directing solutions at those causes
- Managing our career and educational goals
Reaching for excellence
- Seeking the best way—not always the easiest way—to accomplish our goals
- Challenging each other on the status quo
- Relentlessly pursuing higher levels of achievement
- Incorporating these values into our daily lives
Company Officers
Donald J. Morrissey
President
Aquarion Company and Subsidiaries
Donald J. Morrissey was appointed President of Aquarion Company in January of 2020. Aquarion Company's principal business is public water supply and through its Aquarion Water Company subsidiaries, it is one of the 7 largest investor-owned water utilities in the U.S. serving the northeastern States of Connecticut, New Hampshire, and Massachusetts. Aquarion is a subsidiary of Eversource.
Lucy Teixeira
Vice President, Administration
Lucy Teixeira, was promoted to Vice President, Administration in May, 2013. Lucy is responsible for all aspects of Human Resources, Information Technology, and Customer Services which includes Call Center Management, Billing, and Collections.
Lucy joined Aquarion Water Company in 1990 and has progressed through numerous positions of increasing responsibility in the areas of Accounting, Human Resources, and Customer Services. Lucy is a business professional with demonstrated ability to drive business results, provides strategic leadership on business initiatives, people development, and offers leadership on implementing practical solutions to complex business, customer, and IT strategies.
Ms. Teixeira is a graduate of Fairfield University with a Bachelor of Science degree in Accounting and is a graduate of the University of Pennsylvania, Wharton School of Business, Advanced Management Program. In addition to her professional responsibilities, Lucy serves on the Board of the United Way of Coastal Fairfield County, Board Member for the Bridgeport Rotary, member of the CBIA Health Care Council, and a member of the Personnel Committee for LifeBridge.
John Walsh, P.E.
Vice President of Operations & Utility Innovation
John Walsh is Aquarion’s Vice President of Operations & Utility Innovation. He directs the company’s water quality and distribution system operations, ensuring the provision of safe, high-quality water to more than 700,000 people in 60 cities and towns in Connecticut, Massachusetts, and New Hampshire.
John is also leading Aquarion’s program to adopt new and strategically innovative systems and approaches to increase value to utility customers and stakeholders, including by improving product quality, enhancing resiliency and reliability, increasing productivity, and reducing costs.
Prior to his current role, John was Aquarion’s Vice President of Operations, a role in which he was responsible for all aspects of the company’s operations including engineering, planning, operations, and maintenance. His earlier experience at Aquarion includes managing the company’s planning, engineering, and construction activities, as well as directing the operation of the company’s production and pumping facilities. John’s experience includes working for engineering consulting firms in California and the Northeast US.
John earned an MBA from New York University's Stern School of Business, as well as an MS in Environmental Engineering and a BS in Civil Engineering from the University of Massachusetts – Amherst. He is a licensed professional engineer in Massachusetts, Connecticut, and California.
Daniel Lawrence, P.E.
Vice President, Engineering, Planning and Real Estate
Dan is Vice President of Engineering, Planning and Real Estate for Aquarion Water Company’s Connecticut, Massachusetts and New Hampshire water systems which includes 9 surface water treatment plants, 328 groundwater wells, 101 pumping stations, 31 dams, 3,560 miles of water main, 74 water storage tanks, and other related infrastructure.
Dan joined Aquarion in 2014 as Director of Engineering and Planning. Prior to joining Aquarion, he worked in the consulting field for Blasland, Bouck & Lee (Arcadis), Metcalf & Eddy (AECOM), and Weston & Sampson gaining experience in a wide variety of infrastructure and other related projects including dam rehabilitation; stream restoration; hazardous waste remediation within streams, lakes, and rivers; small and large drainage systems; small bridges; sidewalk and overall roadway improvements; permitting for infrastructure, remediation, and restoration projects; water infrastructure planning, design and construction; and wastewater planning, design, and construction.
Dan is a licensed Professional Engineer in Connecticut with 28 years of experience and has a B.S. in Civil Engineering with an emphasis in Environmental Engineering from the University of Massachusetts. He has worked in numerous states including Connecticut, Florida, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, Rhode Island, and Vermont. He is part of the Lead Service Collaborative, AWWA, NAWC, CWWA, as well as other organizations. Dan is the Co-Chair of the Western Utility Coordinating Committee (WUCC) in Connecticut and a member of the Water Planning Council Advisory Group.
Jeff Ulrich, P.E.
Vice President, Supply and Sustainability
Jeff Ulrich has worked in the water industry for over 30 years. As Aquarion Water Company’s Vice President of Supply and Sustainability, he oversees 85 people that produce drinking water for over 625,000 people in Connecticut. The department operates 23 reservoirs, 9 water treatment plants, 101 pump stations, 328 wells, and 74 water storage tanks.
Jeff joined Aquarion in 2014 as Director of Supply Operations. He has the unique perspective of having worked for a water company, consulting engineer, and contractor. Jeff worked as a consultant for Metcalf & Eddy (now AECOM) and Gannett Fleming, and for Elizabethtown Water Company in the Engineering, Transmission, and Distribution and Construction departments as the company transitioned through Thames Water and New Jersey American Water.
Jeff received his Bachelor of Civil Engineering from Villanova University and Masters of Science from Rutgers University. He is a licensed professional engineer.