Customer Assistance Programs

Need help paying your water bill?

We offer a number of financial assistance programs to help eligible customers who are having difficulty paying their water bills. Learn about our Voucher Program and COVID-19 Payment Program, their eligibility requirements, and how to apply for assistance below.

young couple paying bills
senior couple paying bills
Voucher Program

Get a one-time voucher, with amounts ranging from $50 to $250 based on eligibility.

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mother with child paying bills
COVID-19 Payment Program

We’re here to help customers experiencing financial difficulties due to COVID-19. Get 24 months to repay your bill with no interest or late fees, and no shutoffs.

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Contact Us

Call Center hours are weekdays 8:00 a.m. to 5:30 p.m. Emergency service is available for all other hours including weekends and holidays.

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Customer Service Live Chat

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