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Customer Assistance Programs
Need help paying your water bill? We're here to help. We offer financial assistance programs to help eligible customers who are having difficulty paying their water bills.
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Learn About Lead
Use our interactive map to check the material of your service line, or take our service line survey.
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Ponds of Plymouth Water System - Update
Review an update on work being performed to improve water quality for our Ponds of Plymouth customers
Learn MoreConservation
As abundant as the clean water flowing from your tap may seem to be, it’s a finite resource, and one too precious for anyone to waste. Over time, society’s need for water will only grow as our finite supplies are called upon to serve as many people as possible.
Of course, wasting water also means wasting money. And when you conserve water, can also:
- Reduce your water bills
- Cut your hot-water heating expenses
- Control municipal sewer system costs, or extend the life of your septic system
Environmental Stewardship
Aquarion recognizes its role as a steward of one of the planet’s most vital resources. Both environmentally and economically, clean and abundant water is key to the growth and vitality of our society.
Aquarion believes in taking a proactive approach toward conserving and enhancing natural resources. This approach aligns with our values and is fundamental to achieving our Mission.
We recognize that environmental protection and the efficient use of resources are vital for sustaining our success because they enable us to continue providing valuable services to our customers and communities.
In the Community
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Explore our WaterWatch newsletters to get the latest news and tips from Aquarion.
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Aquarion Water Company Recommends Customers Turn Off Irrigation Systems for the Season
Nov 8, 2024 by Peter Fazekas ConnecticutWith dry conditions continuing across the state and higher than average water demands, Aquarion Water Company requests that customers throughout its service territory in Connecticut turn off irrigation systems for the season.Full story -
Aquarion Water Company Launches Online Inventory to Help Customers Identify Water Service Line Materials
Oct 28, 2024 by Peter Fazekas Connecticut Massachusetts New HampshireAquarion Water Company recently announced that it has launched an online inventory of service lines for its public water systems.Full story -
Aquarion Water Company to Improve Water Mains in Falls Village
Oct 15, 2024 by Peter Fazekas ConnecticutAquarion Water Company today announced a water main cleaning project in its Canaan System. The project, scheduled to run from October 20 – 21.Full story